OMNITRACKER BPMN

From process digitalization to execution with OMNITRACKER BPMN!

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Welcome to the
Cutting edge

OMNITRACKER for professionals

Omnitracker for professionals
Get ready for
the future today!

OMNITRACKER for professionals

Omnitracker for professionals
OMNITRACKER
365

24/7 working without interruption

Omnitracker for professionals
Info-Tech Winner
1st of 13!

OMNINET Champion of the Service Desk
OMNITRACKER «Best Overall Value» award

Omnitracker for professionals
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OMNITRACKER makes your company

Service Management (ITSM) based on OMNITRACKER empowers your organization with OMNITRACKER as Business Process platform!

Start immediately

Contact us to start imamediately!
Find your oun option!
Make your company grow!
Achieve success with a modicum of effort using our out-of-the-box solution with ready-to-go infrastructure and highly qualified (fast) technical and consultancy support (training & integrations) ensuring prompt responses.
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Enjoy 24/7 availability

Benefits of OMNITRACKER365 are available to you at all times and in all places*!
We offer 99,9% availability rate for your convenience due to stable infrastructure, platform`s load balancer and scaling technologies.

*Internet connection is required
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Be efficent and flexible

OMNITRACKER365 is fully scalable
ensuring efficiency for small and
large work groups.
All OMNITRACKER applications are out-of-the-box solutions that are easily adapted to your specific needs due to configuration instead of programming
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Get certified quality

OMNITRACKER is a solution which supports processes to ITIL best practices. It is certified by independent organizations
Rely on processes that are well-designed and based on best practice and get the best experience with the award-winner and the Champion of the Service Desk vendors market by the experts of international agency Info-Tech Research Group in the annual rank «Vendor Landscape: Enterprise Service Desk Software, 2014». OMNITRACKER system has received the award «Best Overall Value» among solutions of major vendors in the market.
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Reduce operational costs

Contact fully scalable ensuring efficiency for small and large work groups.us to start immediately!
Remain release compatible while technically unlimited and free from any hidden costs.
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Stay 100% updatable

You are free to customize, and our guaranteed release compatibility will make sure that your customizations are safe after every update.
All configurations remain unchanged even with new upcoming versions of OMNITRACKER. Necessary migrations within the database are carried out automatically. We transfer know-how to our customers. Get new technologies which bring our platform to you without additional costs and effortlessly!
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Delivery Options

OMNITRACKER on premise
local

Classical scheme of owning licenses while deploying OMNITRACKER on customer’s hardware.
  • Reduction of TCO
  • ̶N̶o̶ ̶s̶t̶a̶g̶i̶n̶g̶ ̶c̶o̶s̶t̶s̶ ̶
    (̶f̶o̶r̶ ̶h̶a̶r̶d̶w̶a̶r̶e̶ ̶a̶n̶d̶ ̶s̶e̶t̶u̶p̶)̶
  • Software as own asset
    (Perpetual Licensing)
  • ̶L̶i̶c̶e̶n̶s̶e̶ ̶s̶u̶b̶s̶c̶r̶i̶p̶t̶i̶o̶n̶
  • Flexible terms and duration of licensing
  • ̶H̶o̶s̶t̶e̶d̶ ̶b̶y̶ ̶O̶M̶N̶I̶T̶R̶A̶C̶K̶E̶R̶3̶6̶5̶ ̶ ̶(̶a̶c̶c̶e̶s̶s̶i̶b̶l̶e̶ ̶f̶r̶o̶m̶ ̶a̶n̶y̶ ̶l̶o̶c̶a̶t̶i̶o̶n̶)̶ ̶
  • ̶C̶o̶m̶p̶l̶e̶t̶e̶ ̶O̶p̶e̶r̶a̶t̶i̶o̶n̶s̶ ̶o̶f̶ ̶S̶o̶f̶t̶w̶a̶r̶e̶
  • ̶I̶n̶c̶l̶u̶d̶e̶s̶ ̶B̶a̶c̶k̶u̶p̶ ̶s̶e̶r̶v̶i̶c̶e̶
  • ̶A̶p̶p̶l̶i̶c̶a̶t̶i̶o̶n̶ ̶m̶o̶n̶i̶t̶o̶r̶i̶n̶g̶ ̶2̶4̶/̶7̶
  • OMNITRACKER Support
  • OMNITRACKER Update Subscription
  • ̶A̶u̶t̶o̶m̶a̶t̶e̶d̶ ̶u̶p̶d̶a̶t̶e̶s̶

OMNITRACKER365 OaaS
Operations-as-a-Service

Offers owning licenses while lowering operational costs due to using ready cloud infrastructure.
  • Reduction of TCO
  • No staging costs
    (for hardware and setup)
  • Software as own asset
    (Perpetual Licensing)
  • ̶L̶i̶c̶e̶n̶s̶e̶ ̶s̶u̶b̶s̶c̶r̶i̶p̶t̶i̶o̶n̶
  • Flexible terms and duration of licensing
  • ̶H̶o̶s̶t̶e̶d̶ ̶b̶y̶ ̶O̶M̶N̶I̶T̶R̶A̶C̶K̶E̶R̶3̶6̶5̶ ̶(̶a̶c̶c̶e̶s̶s̶i̶b̶l̶e̶ ̶f̶r̶o̶m̶ ̶a̶n̶y̶ ̶l̶o̶c̶a̶t̶i̶o̶n̶)̶ ̶
  • Complete Operations of Software
  • Includes Backup service
  • Application monitoring 24/7
  • OMNITRACKER Support
  • OMNITRACKER Update Subscription
  • Automated updates

OMNITRACKER365 SaaS
Software-as-a-Service

Comprehensive cloud solution offering easy access to applications from any spot of the Earth, and flexible service duration. ​
  • Reduction of TCO
  • No staging costs
    (for hardware and setup)
  • ̶S̶o̶f̶t̶w̶a̶r̶e̶ ̶a̶s̶ ̶o̶w̶n̶ ̶a̶s̶s̶e̶t̶ ̶(̶P̶e̶r̶p̶e̶t̶u̶a̶l̶ ̶L̶i̶c̶e̶n̶s̶i̶n̶g̶)̶
  • License subscription
  • Flexible terms and duration of licensing
  • Hosted by OMNITRACKER365 (accessible from any location)
  • Complete Operations of Software
  • Includes Backup service
  • Application monitoring 24/7
  • OMNITRACKER Support
  • OMNITRACKER Update Subscription
  • Automated updates

Our Applications

Automation of operational risk management for the banking sector based on OMNITRACKER

We introduce OMNITRACKER Risk Management Center application for legally required automation of operational risk for financial and credit institutions. Our software product can be easily adapted to the specifics of your organization and your risk management business processes.

On October 1, 2020, Regulation of Bank of Russia No. 716-P “On Requirements for the Operational Risk Management System in a Credit Institution and a Banking Group” entered into force, which covers, among other things, the following areas

  • operational risk management procedures;
  • a classifier of operational risk events used in the operational risk management system;
  • event database;
  • control indicators of the level of operational risk.

The operational risk management system has to be brought into compliance with the requirements by January 1, 2022.

The OMNITRACKER Risk Management Center application covers all the requirements of the Bank of Russia for such automation. Our software product includes, among other things, the following functionality:

  • identification and classification of risk events;
  • analysis and prioritization of risk events, as well as financial consequences;
  • risk lifecycle management, including automated tracking of key risk indicators at each stage of the lifecycle;
  • use of template and creation of own measures and action plans, involving the use of various strategies – avoidance, minimization, acceptance, transfer;
  • automated generation of all necessary reports in accordance with the requirements set out in the Regulations.

Our consultants are ready to assist in the audit and methodological preparation prior to the implementation of the operational risk management automation system.

OMNITRACKER Business Process automation

Build your business processes to meet your business objectives and don’t be restricted by a software – Go for OMNITRACKER! The flexibility of OMNITRACKER adapts to your processes and specific organizational needs. The OMNITRACKER applications are based onto the modular business processes platform and deliver you cutting-edge processes. Assemble your OMNITRACKER system using the ready-to-use modules and expand it at any time with additional applications. Using the powerful OMNITRACKER features you can configure all processes easily and even create your own applications.

OMNITRACKER IT Service Management+ Project Management

The combined solution optimizes your processes and ensures efficient planning and control of your projects – reduce your costs with the joint application.

OMNITRACKER IT Service Management is a highly efficient, scalable and effective solution for IT service management (ITSM). It offers very effective and flexible service management processes out of the box, which help you reducing your support costs and simultaneously increase the maturity level and efficiency of your service organization. OMNITRACKER Project Management supports you in all phases of the project and facilitates efficient planning and control to a large extent. It supports the whole project lifecycle from its initiation through to closure. Reusable project structure plans make your project management even more efficient. Reports and dashboards give you an overview of resources and current project progress at any time.

Cloud-based OMNITRACKER ITSM+PM offers you even more flexibility for your benefit!

Shared Service
Center

Shared Service Center supplies the business unit, respective divisions and departments with specialized services (finance, document management, HR transactions, IT services, facilities, logistics, sales transactions) offering cost-efficiency and flexibility for supporting services while increasing the quality and professionalism of support processes for the business.

 

 

OMNITRACKER
Requirements Management

The development of complex systems and products requires consistent and efficient management of requirements. With the OMNITRACKER Requirements Management you can control the entire process of requirements management & engineering (RM&E), from the elicitation of requirements to implementation through to customer acceptance.

 Transparent communication between contractor and customer supports successful coordination regarding the system to be developed. Professional requirements management ensures that all requirements are elicited, coordinated and managed systematically and that the developed system meets these requirements.

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